Shipping & Delivery Hub

Whether you're strutting down Fifth Avenue or chilling on the other side of the globe, we've got you covered.

Standard Shipping (Worldwide)

Price: $9.95

Get ready to unwrap your goodies in 6-9 business days. 

Sorry, we are unable to offer Express Shipping currently. However, you got a special date in mind? Shoot us an email before hitting that order button, and we'll work some magic for you! ;)

Tracking Made Easy

Keep tabs on your order every step of the way with our handy-dandy tracking system. We'll hook you up with a tracking number so you can follow your package's journey from our doorstep to yours. It's like having your own personal paparazzi for your fashion haul!

Customs Queries? We've Got Your Back

Navigating customs can be a bit of a maze, but fret not! Drop us a line at support@sleepyfalls.com, and we'll help you breeze through the process hassle-free.

Order Delays? No Sweat!

Life's full of surprises, including unexpected detours for your order. If your package decides to take the scenic route, we promise to keep you in the loop and dish out a fresh estimated delivery date.

Calling all EU & UK Darlings

Brexit blues? Not on our watch! Your rights are as solid as the Empire State Building, even if delays try to sneak in. We've got your back, no matter what.

Returns Made Simple and Sweet

Got questions about returns? We've got you covered! Check out our Return Policy for all the juicy details on how to send back those items that didn't quite make the cut.

Connect with Us:

Got a burning question about shipping? Need some extra info before hitting that buy button? Our squad is here to help! Drop us a line at shipping@newyorkthecapsule.com or slide into our DMs – we're always ready to chat.

New York - The Capsule: 1740 Broadway, 15th Floor, New York City, NY 10019 USA (no public access - office only). 

We're here to make your journey with New York - The Capsule as smooth as silk!